Business Communication
Course Description
The Business Communication short course has been designed by industry experts with the aim of empowering individuals with relevant and current skills, tools and techniques to enhance workplace communication. Verbal, written and visual communication techniques are covered in this programme.
These core skills and knowledge are essential in the workplace and will enhance productivity and working relationships.
Who must do this Short Course
Recommended for those who want to acquire new and enhance existing communication skills, and who want to learn how to use communication tools and techniques effectively in the workplace.
Course content
Effective verbal and non-verbal communication in the workplace
Administrative, report writing, digital business communication
Listening and presenting with confidence in the workplace
Group dynamics and handling conflict in the workplace
Diversity in the workplace
Workplace Terminology
Visual Literacy and Innovative Tools and Technologies in Business Visual Communication
Business Writing with the Help of Artificial Intelligence (AI)