Customer service is a vital element of business operations that can impact your bottom line and affect how your company is viewed in the public eye. It is all about how you treat people who support your company, including those who are paying customers and internal customers.
Customers are the reason you have a job. If you don’t service them properly, you may lose your job.
This short course will teach you all about quality customer service and making sure your customers feel they are valued, treated fairly, and appreciated by your business.