FET Certificate: Office Administration Management NQF 4

FET Certificate: Office Administration Management NQF 4

Course Fee: R12,950.00

Effective Office Administration is an essential skill required by every organisation. Employers and business owners need skilled, competent administration managers that will add value and ensure that smooth and effective administration processes are maintained. This qualification develops administrative management competencies required in the workplace and will enable you to become the productive and efficient administration manager that employers want.

Delivery outside South Africa incurs additional costs.

Who must do this Qualification

Team leaders/supervisors, junior managers, section heads of small organisations or business units in medium and large organisations, or those aspiring to these positions.

Course content

The course is offered through distance learning. No exams, assignments only.

It addresses the four domains of the management-scope: leadership, self-management, people management and management practices and will enable you to better manage administration systems, administrative processes, resources, self, teams and individuals in various occupations. You will acquire knowledge, skills, attitudes and values required to operate confidently in the workplace and to respond to the challenges of the office environment and changing world of work

By successfully completing this certificate course you will be competent in administrative management relating to Planning, Organising, Leading, Controlling and Ethics and will be capable of:

  • Developing plans to achieve defined objectives.
  • Organising resources in accordance with a developed plan.
  • Leading a team to work co-operatively to achieve objectives.
  • Monitoring performance to ensure compliance to a plan
  • Making decisions based on a code of ethics.

The focus is on enabling learners to be competent in a range of knowledge, skills, attitudes and values including:

  • Gathering and analysing information.
  • Analysing events that impact on a business and its competitive environment.
  • Complying with organisational standards.
  • Motivating an individual or team.
  • Negotiating in a work situation.
  • Understanding the role of business strategy as it applies to junior management.
  • Managing the budget within a specific area of responsibility.
  • Applying management principles and practices within a specific area of responsibility.
  • Managing work unit performance to achieve goals.
  • Behaving ethically and promoting ethical behaviour in a work situation.

Demonstrating understanding of the consequences in a work unit of HIV/AIDS.

Course Lay-out

  • 5 Modules
  • 5 Formative Assignments
  • 3 Summative Assignments
  • 1 Final Integrated Assignment

The course is offered through distance learning. No exams, assignments only.

Additional information


Once off full payment, 4 months, 8 months, 12 months


12 months


Your IBM / Service Seta Certificate will be issued once you have submitted all assignments and have been found competent.

  • NQF Level 4
  • Service Seta Certification
  • SAQA Qualification ID: 57712 LP 58344
  • Credits: 150
  • Assignments: 7 Formative assignments, 3 Summative Assignments, 1 Final Integrated assignment
  • No exams, assignments only

Entry Requirements

It is assumed that you are competent in:

  • Communication at NQF Level 3 (Grade 11)
  • Mathematical Literacy at NQF level 3
  • Computer Literacy at NQF Level 3

Installment Payment Options

Your Study Pack will be prepared for dispatch upon receipt of the first or full payment. Pay the full course fee upfront, or select a monthly installment option:

4 Months 8 Months 12 Months
R 1 389 p/m R 1 214p/m R 823 p/m
1st payment: R 3 100 1st payment: R 3 100 1st payment: R 3 100
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