National Certificate Public Administration (NQF LEVEL 5)

///National Certificate Public Administration (NQF LEVEL 5)

National Certificate Public Administration (NQF LEVEL 5)

Course Fee: R10,850.00

The IBM National Certificate in Public Administration is of exceptional high standard rated as one of the best in South Africa.  This door-opening qualification is a career pathway towards being an accomplished public administration and management specialist. It will enhance the ability of successful learners to perform administrative tasks better than others do and will immensely improve their management performance. It is also a passport to promotion, seniority and a better income. This qualification contributes to the aims of skills development legislation by enhancing the skills level of public sector employees.

Who must do this Qualification

This SETA accredited course is aiming at producing knowledgeable, multi-skilled workers who are able to contribute to improved productivity and efficiency within the public sector. It should provide the means for current workers to receive recognition of prior learning, to upgrade their skills and achieve a nationally recognised qualification.

Course content

  • Manage service delivery improvement and employ client service delivery techniques
  • Manage and lead human resources in the workplace. Apply the principles of knowledge management to public sector administration
  • Plan strategically to improve business performance
  • Apply South African legislation and policy affecting public administration
  • Apply the principles of risk management to manage risk situations in the public sector
  • Design, formulate public sector policies and regulations.

Additional information


Once off full payment, 4 months, 8 months, 12 months


1 – 2 Years


Your IBM / PSeta Certificate will indicate credits earned and outcomes covered. Credits can be used towards appropriate further study at any accredited training institution in South Africa, Namibia, Swaziland and Lesotho.

  • NQF Level 5
  • PSETA Certification
  • SAQA Qualification ID: 50060
  • Credits: 160
  • Formative and Summative Assignments

Entry Requirements

  • Senior Certificate or a FET Certificate or equivalent qualification.
  • Be competent in:
    • Communication  NQF Level 4
    • Mathematical Literacy NQF Level 4 (Grade 12)

Recommended to be competent in:

  • Unit Standard titled Demonstrate an understanding of and apply principles of knowledge management to public sector administration and management, Level 4, 8 credits.
  • National Certificate in Business Administration Services Level 4 or
  • Financial Management Level 4 or
  • FET Certificate Accounting level 4.

Installment Payment Options

Study material can be downloaded immediately once the Registration Fee has been paid as the first installment payment. On the Enrolment Form a payment option can be selected as from below. Installment payment is open to all and no credit checks will be done. Installment payment facilities will only be granted for collection by bank debit order.

4 Months 8 Months 12 Months
R2 223 p/m R1 179 p/m R804 p/m
Reg Fee R2 500 Reg Fee R2 500 Reg Fee R2 500